Organizational Culture
One thing common to all businesses is organizational culture. An organizational culture is the system of shared actions, values and beliefs that develops within an organization and guides the behavior of its members. (Schermerhorn 264) No two cultures are the same but they have a huge impact on an organization. Five ways management can either maintain or modify a culture include strategy formulation, motivation, management control, conflict management and customer management plans. Strategy formulation is the way a firm defines itself and its overall direction. A good way to do this is through a SWOT analysis. SWOT stands for strengths, weaknesses, opportunities and threat analysis. Through this process management examines there organization and focuses on their strengths, weaknesses and treats. This will affect the organizational culture by giving it a strategic direction. How management motivates there organization can affect the productivity and thus the profitability of an organization. Motivation defined is the individual forces that account for the direction, level, and persistence of a person's effort expended at work. (Schermerhorn 102) There are different ways to motivate your workf
days off. The kind of motivation selected depends on the organization's culture and what management agrees upon. Management control processes can include programming, budgeting, measuring and reporting. Programming is adjusting the decision making process to ensure that programs are consistent with the flow and strategy of the company. (Young 13) Making sure everybody is focused on the same goal is important to an organizational culture. A mission statement is a good program that shows the entire organization what they are about. Most organizations have a system of that identifies their customers and manages them. This includes processes that take place inside the company and also to attract customers. The customer management process has changed much recently do to hire competition in today's market. In order to attract more business companies must find ways to attract customers. Reengineering, total quality management and continuous quality improvement are implementations to attract customers. Young, David. Six Levers for Managing Organizational Culture. www.findarticles.com 7th ed. New York: John Wiley and Sons, Inc., 2000 All organizational cultures have conflicts within them. Mana
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Approximate Word count = 812
Approximate Pages = 3 (250 words per page double spaced)
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