If we consider this statement whether intended or not, every behaviour carried out in the presence of another person will communicate something. As nurses, it will increase our effectiveness in communicating. We need to be aware of the importance and the influence our communication skills will have on people around us and to reassess our skills and be able to adapt them.

."There is no doubt that interviewing clients requires skill". (Macquire & Faulkner, 1988). These are often described as social skills and from this come the belief that they do not need to be learnt, since everyone develops social skill in their day-to-day interactions. Professional interactive skills are very different from social skills in several aspects, not least of which are subject matter covered and the perceived difference in status between the patient

It is important for the nurse to reduce the client's anxieties so as not to make the client feel apprehensive and to focus on relaxing the client so that they will be able to discuss their worries and concerns.

Stein - Parbury, J. (2000). Patient and person: developing interpersonal skills in nursing. (2nd ed.). Sydney: Harcourt.

Porritt, L. (1984). Communication: choices for nursing. Melbourne: Longman Cheshire.

Some common words found in the essay are:
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Approximate Word count = 2360
Approximate Pages = 9 (250 words per page double spaced)