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Communication

Communication is a process. Webster's Dictionary defines a process as a "continuous...series of changes taking place in a definite manner" (Webster's, 1997, p. 530). So is communication comprised of a series of changes or events that collectively capture the true meaning of the message we want to convey. It truly is a wonder that we are able to get our message across at all sometimes, given all of the opportunities for miscommunication that abound in the course of exchange of information.

The process of communication on its face appears to be simple, but it is actually quite complicated. Adler and Elmhorst state that the process begins with "a sender [or encoder], the person who transmits a message" (p. 5). The sender's message is intended to elicit a response from a receiver, or the person who is supposed to receive the message. However, messages can convey information that is both deliberate and unintentional; for example, a manager may be abrupt while giving a subordinate feedback because he is late for a meeting, and consequently the manager's feedback is construed as negative. Thus, it is incumbent upon the sender to develop a sense of awareness with regard to what is said and how it is presented.


One interesting characteristic of the communication process is that communication is irreversible. We constantly define ourselves by our words and our actions, especially those actions that are unintentional. As such, we have a responsibility to develop a level of communication that is consistent and conveys a true snapshot of our character. People often forgive, but they do not forget. Our words and our actions become engraved in the minds of others, and oftentimes we are unable to erase an erroneous perception that others may have of us because we may not have taken the time to weigh the long-term effect of an ill-chosen word or action. For example, students in this course arrived on the first day of class to find an empty classroom. We waited for 30 minutes. When it became clear that the professor was not going to show up, we decided to leave. Apparently the professor assigned to teach the class did not know he was supposed to teach the course. In my opinion, the breakdown in communication was completely unacceptable. It was also unacceptable to assign a substitute instructor at the last minute and expect that instructor to teach the course without the proper materials and preparation-time, Mostly, I was irritated because I felt shortchanged. I pay a considerable sum of money for the privilege of attending college. I feel that the least the professor could have done was leave a note on the door, or have someone leave a note on the door, notifying students that the class was cancelled. I find it ironic that this sort of thing could occur in a Communication course. My perception is that he simply did not care, or that maybe he had better things to do. If he does not care about my education, it makes me wonder if the University cares about my education. I also wonder if this scenario will repeat itself, and what steps the Office of Continuing Education has taken, if any, to ensure that it will not happen again.

Excellent communication skills are essential for a successful, satisfying career. They are also essential for long, rewarding personal relationships. This course, although short, provided us with the basic tools for becoming better communicators. The adult learners in this group recognize that there is always potential for communicating more ef

Some common words found in the essay are:
Adler Elmhorst, Continuing Education, Webster's Dictionary, Communication Communication, schedule meeting, schedule meeting manager, meeting manager, issues sender, message received, sender feels, burden sender, apt listen people, sender's message, physical context, adler elmhorst, manager issues, leave note door,
Approximate Word count = 1543
Approximate Pages = 6 (250 words per page double spaced)


  

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