The communication skills I currently use in the field of social work are as follows:

1. Listening skills, such as listening to the client and understanding client needs and wants more carefully and responsively. Acknowledging the feelings they are expressing. Compassionately allowing them to express their feelings. Listening and reflecting back on what I hear allows me to identify client's thoughts. Listening in the field of social work is crucial in understanding client's situation. Listening responsibly lets the client know you care about them.

2. Explaining conversational intent and invite client consent. In order to help client cooperate and reduce any misunderstandings, invite client to join in the kind of conversation you want to have. Whether it may be long, complex, or

Part II: Assessing my communication skills

2. My second goal is to handle disagreements and criticisms. I plan on having meetings with the licensed social workers and get educated on how to handle particular situations. I also plan to get more involved in the seminar/practicum class to help me continue to improve handling situations by asking the professor and students questions. In order to get more cooperation from others I will use more specific action oriented language rather than generalizations as "whys", "don'ts" or "you should's". I will use "it would", "help me", or "if you would". I have learned from my supervisors that making requests leaves us much more vulnerable in relation to our conversation partners rather than making criticisms or complaints. So people have a tendency to complain rather than request. So in order to improve getting cooperation from the client I will ask for what I need. To avoid criticism from clients I will try and approach client as a problem-solving partner so it will focus the client's attention on that particular situation. I can ask my supervisor how to translate my complaints and criticisms into specific requests. I want to see 20% improvement.

1. My first goal is to hold attention. I plan to pay more attention to conversations by understanding clients environment and living situation. I am going to become more aware of all the different experiences people have. Or should I say I would learn to explore the personal side, gratefulness. For example, a former Vietnam Veteran may say " I went to Vietnam and got really messed up". Another from the same combat may say "In my family we get through difficult times by staying close". Even though they have experienced the same horrors of war their different "themes" keep them looking for and paying attention to different kinds of experiences in the present. The important thing to remember is life is

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