From its relatively humble beginnings in 1971, to its current world dominance; what makes FedEx such a well-oiled machine?

This year marks the 28th anniversary of the founding of Federal Express. These have been 28 remarkable years that have transformed the way the world does business. From their early Falcon flying days operating in a few U.S. cities, to the global express powerhouse they are today, they have remained dedicated and committed to providing their customers the best possible service possible. FedEx began operating

Other documents may be required, depending on the destination country. These documents include: Commercial Invoice, Consular Fees, Import License, Insurance Certificate, Packing List, Preshipment Inspection, Pro-Forma Invoice, and Sanitary Certificates. These additional forms provide a much more detailed description of what is being shipped. This makes it possible for the receiving country to make certain that they are not taking in anything illegal, such as narcotics, or anything that may threaten national well-being. Another possible hazard in the relation to the country's welfare may be crop destroying insects or disease, which could reek havoc on the nation's economy.

My site based research was completed through MailPlus, a local FedEx Authorized ShipCenter, in Chehalis, Washington. The owner, Duane Beaver and his wife Mollie, demonstrated to me all aspects of FedEx shipping. This included the use of the FedEx Ship Computer, a separate computer at the store, which is used only for FedEx shipping. The FedEx Ship Program is the company's standard computerized shipping database. This software allows the shipper to type in consignee's information, the service level that is needed, the weight and dimensions of the parcel, and whether or not it needs to be signed for upon receipt. This program dials in to Federal Express and transfers the information about the shipment to them and receives back a unique tracking number.

Advertising for FedEx is done over the television network, the internet at www.fedex.com, in telephone directories, on their vehicles, and on their shipping containers and supplies. They also advertise through FedEx authorized ship companies located throughout the world. FedEx provides these companies with advertising items such as banners, toy airplanes, and neon signs. Although these methods of advertising are highly productive, the one method that speaks loudest and in all languages is FedEx's unprecedented customer service.

In conclusion, when looking at FedEx's door-to-door service and money back guarantee, along with the company's unmatched air route, it is clear to see why it is the world's largest express transportation company. Day in and day out, the FedEx team brings the world together by providing valuable services that alleviate time and distance. In 28 short years, FedEx has become one of the world's leaders in this business, standing for reliability, speed, and ultimate customer service. In the future, moving products and information in fast, time certain style will not just be one approach to doing business - it will be the only way of doing business. However, with every parcel delivered by FedEx personnel, the world becomes a smaller place (FedEx Global Updates, 2).

One crucial aspect which allows FedEx to run so smoothly, and to service so many people, are their conveniently located drop-off sites. There is in excess of 43,000 drop-off sites, including FedEx Drop Boxes and full service locations. Many of these drop-off stations offer later pickup times than most shipping companies. This makes shipping much more convenient for those customers with a tight schedule, allowing them flexibility, beyond regular business hours. FedEx World Service Centers are typically located in high traffic business areas and near airports. These locations offer full service shipping and expert advice on international shipping. FedEx ShipSites are located inside companies such as Kinko's, Staples, and OfficeMax store and provide in store drop off areas and shipping supplies. There are over 5,000 FedEx Authorized ShipCenters located in retail locations. These centers provide full access to FedEx services and packing. One local business that offers this service is MailPlus, located in Chehalis, Washington. FedEx Drop Boxes are found in office buildings, shopping malls, airports, and on some street corners. These drop boxes are convenient and easy to use

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