The ultimate goal of Instructional Design is to quickly and effectively teach people a new skill, or system of thinking. Elliot Masie, editor of TechLearn Trends, suggests "all training is about behavioral stimulation that changes human beings on some level." (Masie, 1998, p. 14) This is a tall order "to change human beings", and therefore, any professional instructor that accepts this challenge must ask plenty of fundamental questions first. These essential questions are part of a process known as Needs Assessment. This critical front-end work is going to 1. Provide information about audience capabilities and preparedness.
2. Establish that, indeed, there is a need for training. 3. Reveal information regarding the company culture.
An instructor needs this information to choose tools for the program; the more you know your audience, both customer and learners, the more successful the program will be. There are several need
Without this information, the designer is only guessing.
3. Evaluate your media list with the goals of training, and level of audience in mind.
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