observing communications

A detailed Summary of observing communications


Several weeks ago I observed a woman at the Franklin Park Mall. She and a young man sitting directly across from each other were engaged in what was apparently a mutual flirting. But the younger man seemed much more confident and cocky than did the woman. For one thing, he was more relaxed and calm. The woman, however, kept her arms folded over a bag that she was holding on to very tightly. The woman also had a strong tendency to look down more often than the man. Although her admiration for him was obvious, she seemed to be trying hard to conceal it. Often women seem to be more noticeably shy than men. Non-verbally, their "body language" seems to communicate their feelings of great uncertainty and self-consciousness.

Further evidence of communicative differences exist betw


Verbally, the actual process of speech is also quite different between men and women. The former usually tends to have a more base-oriented voice and faster rate of speech while the latter is more calm and soft-spoken. Men seem to speak more nasally and some women seem to have a better control over the English language. Over the course of a few days, I noticed significantly fewer "ums" and "errs" from women than I did from men. This did not necessarily indicate that they presented themselves more confidently, just with greater fluency.

een men and women in various other social settings as well. Consider, for example, those individuals employed in customer service-related Jobs. While in JC Penny, I noticed that female customer service representatives were more apt to offer immediate friendly assistance

Some common words found in the essay are:
JC Penny, Park Mall, Communication Observations,

Approximate Word count = 548
Approximate Pages = 2 (250 words per page double spaced)

Category: Miscellaneous

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