Hospital Organization Quality Indicators and Measures Currently In Place
Attention to quality care is an increasingly important issue in a global economy, particularly in the healthcare field. Healthcare quality is an increasingly important issue particularly in the last decade, with growing demands presented by providers, payers, patients and even policymakers in the hospital environment. What each of these have in common is greater information about quality in the health care system to help direct decisions and efforts related to health care delivery (AHRQ, 2005). There are multiple quality indicators important for ensuring the quality of service delivery in the hospital or healthcare organization. Among the more commonly cited quality indicators and measurements include indicators for utilization of procedures, admissions, complications, mortality and patient outcome (AHRQ, 2005). Quality indicators in any given setting will vary based on the size of the organization or hospital involved, commitment of management and support staff and financial resources available to provide direct measurements of quality indicators at any given point in time. For purposes of this analysis a review of the organizational plan and quality indicators and measurements at St. Joseph's hospital are explored. Among the
Key results from previous efforts at establishing quality indicators and quality improvement at St. Joseph's hospital suggest the facility ranks high above average with regard to quality patient care and health care delivery. This includes data suggesting that quality care has reduced the number of mortalities and increased positive patient outcomes and caregiver satisfaction at the facility (St. Joseph's, 2005). High marks suggest that the quality indicators selected by hospital staff are in line with national protocols and standards for delivering excellence in patient care. The hospital has committed its staff to continuous training and will likely continue to meet or exceed national expectations for quality care delivery in the healthcare environment through the next decade. The hospital is a voluntary and non profit organization committed to providing patients with the highest quality care. Included among the primary care staff at the hospital include multiple health care professionals, administrators and ministers. The quality programs are guided by the National Voluntary Hospital Reporting initiatives and Centers for Medicare and Medicaid Services (St. Joseph's, 2005). A director of quality works in conjunction with health care administration and providers to ensure that
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Approximate Word count = 868
Approximate Pages = 3 (250 words per page double spaced)
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