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Job Training

A new employee in the job of Banquet and Conference Services Manager will need training so that they can be as effective as possible in their job function. Although the new employee will come to the Statler with at least two years of experience in banquets or catering, there are still many skills to be learned or improved upon. Through the needs analysis that was conducted with the current manager, we found that even the best employees can always use a little more training. Even though the new employee may come with experience under their belt, they still need to be trained to do their job within the Statler organization. Since most new employees in this position come from a corporate background, they need to be acclimated to the Statler and its unique culture and position as a teaching hotel. The employee also has the need to be trained in just what their duties on the job are, beyond what the job description tells them. This type of training needs to be done within the first weeks that the employee is on the job, so that they can perform their job function as effectively as possible.

Management skills in particular are not usually fully developed until someone has been wor


3. Management development, enhance upon the employee's current management skills so that they may become more effective managers. Evaluate and improve skills relating to human resources. The employee should understand and be able to discuss and the proper techniques for hiring, employee retention, and firing.

The employee's human resource skills, the third objective, will be evaluated in two ways. The first way that the skills will be evaluated is in an interactive test that will be given both before and after training with the Retention and Motivation CD-ROM from the AH&MA. This test will evaluate the employee's skill improvement after they have completed all of the training parts of the CD-ROM. The employee's skills will also be evaluated in an objective fashion by the employee's supervisor, the banquet dept. head. The skills will be given an initial ranking after the head's meeting with the employee in the beginning of training. The dept. head will do a performance appraisal approximately two months after the employee has started. As part of this appraisal, the head will distribute anonymous evaluations to the supervisor's subordinates that ask about his/her motivational skills. This appraisal will evaluate the employee's current human resource skills as well as his/her level of improvement from starting at the Statler.



Some common words found in the essay are:
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Approximate Word count = 1028
Approximate Pages = 4 (250 words per page double spaced)


  

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