In the business world both types of communications can be used in day to day practices and in Rest Homes for Elderly care good communication is vital both between the staff and between staff and patient.

But along with communication comes noise or barriers that restrict the meaning of the message, (Effective Business Communication in New Zealand, Pg. 10) i.e.: how the receiver conveys the message. Using my own knowledge of the working situation within a rest home I have decided that perception is the most important of barriers. Of perception three of the most important areas are, Field of experience, Personality and Characteristics and the use of language and tone.

Field of experience includes barriers resulting from differences in education and levels of competence, language barriers are examples of this as are differing experiences with technical jargon, (Effective Business Communication in New Zealand, Pg. 17)

Chase, P, O'Rourke, S, Smith, L, Sutton, C, Timperley, T, Wallace, C

"Tone refers to the feelings or 'packaging' that accompanies every message."(Effective Business Communication in N.Z. Pg. 20)

Communication is something that everybody does everywhere, Although, just because everyone is communicating it doesn't mean that we all completely understand what each other are saying, both in movements and in speech. This is justifiable as we all have different ways of thinking and perceive things differently.

Some common words found in the essay are:
Zealand Pg, NZ Pg, Personality Characteristics, , Cancer AIDS, Homes Elderly, business communication, Business Communication, Effective Business, effective business, effective business communication, Communication Zealand, communication zealand, rest home, business communication zealand, language tone, Timperley Wallace, communication zealand pg, field experience, zealand pg, personality characteristics, pg 20, field experience personality, communication nz, accessed 17 03,
Approximate Word count = 754
Approximate Pages = 3 (250 words per page double spaced)