Axiom Number 3: New Delivery systems require big investments

For airline companies, the E-Ticket has vastly changed their previous distribution of tickets. Northwest Airlines has moved about 65% of tickets to E-tickets and has kiosks set up in the airport so those E-ticketed passengers can check themselves in.

Some common words found in the essay are:
Introduction Internet, Palm Pilot, Northwest Airlines, Pricelinecom Nortwestcom, Sabre Reservations, travel industry, traditional travel, travel agents, airline tickets, traditional travel agent, traditional travel agents, travel agent, customer knowledge, web sites,
Approximate Word count = 503
Approximate Pages = 2 (250 words per page double spaced)