There is a lot more to waiting tables than just serving food and drinks; customer relations is the biggest part of being a good server, because the majority of your income relies on how much your customers tip. To ensure that you receive a good tip you must do a number of things. Most importantly you must be polite, and of course remember that no matter what, the customer is always right. Secondly you must do things with a proper procedure, serve drinks, appetizers, soups, salads, dinner, and dessert in that sequence. Not only should you do these things in this order, but you must also do them in a timely fashion, because no one likes to wait.
When you go to a table that has just been seated, you must be prepared for any question that may be asked. You should know the specials, the soup du jour, your vegetables, and the starches that you are serving. Of course, not all restaurants use the same procedures so you will have to adjust to their for
Exactly how you take an order is up to you, all waiters have their own method that works best for them; you'll just have to find yours. Most classy restaurants have bussers to assist with the serving and cleaning of the tables. Once you've gotten the order you'll either have to put it into some sort of computer or directly hand it to the kitchen staff, it depends on the restaurant. When it is time to serve the food, no matter what it is, always announce it to the kitchen so that they know how much time they have. While presenting the food to your customers, you should also tell them what it is, not only as a safety precaution so that you give the right food to the right person, but so that they think that you know even if you don't. When serving food it is proper to serve the food with your left hand, and hold your tray with your right, but if this is too difficult for you no one will really know the difference either way. Never just reach in front of someone and g
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