In Search of Excellence is a book dealing with many different principles of economics and what makes big business' excellent. The first idea that Peters discusses is his chart of the McKinsey 7-S Framework. The graph is very simple but the ideas are fairly complex. In their research, they found that their philosophies were too hard to explain and easily forgettable. They made this Framework to deal with strategy, structure, style, systems, staff (people), skills, and shared values (culture). This has 7 S's (easy to remember) and a graphical representation to visualize. This shows the businessman that the intractable, irrational, intuitive, and informal organization can be managed. For example, anyone assuming that a new manager of a Taco Bell will perform exactly as the old manager did is ridiculous. The organization of workers must adjust and adapt to the new manager's way of business.
Another more main topic of the novel is the Eight Basic Principles. Their research had shown that the excellent companies had been based on the basics. The co
The fifth basic principle is hands on, value driven. This is the standard setting and enforcing values in a company. This is keeping the "head honcho" in touch with the assembly line worker and projecting the company's original ideas, instead of an image of some suited businessman lurking in a big, dark office.
The eighth and final basic principle is simultaneous loose-tight properties. This is another value-based principle. This could be described as the ability for a worker of Taco Bell to do his/her job in his/her own way as they incorporate the company's values and philosophies into their work. These values demonstrate that they don't just work because they work, but rather because they just make sense. Peters does a great job of explaining and giving examples of these eight principles and shows us that we would be foolish to ignore these principles. Also, we could learn a new skill from the 7 S-Framework, which is what growth is really about: the ability to learn and teach.
The third principle is autonomy and entrepreneurship. This is t
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