Contained within are descriptions of the main theories and their applications to Rostel.

Textbooks used in researching this report were:

'Personnel Management Practice' by Michael Armstrong

'Management - A Contemporary Approach' by Deode Keuning

'Corporate Strategy and Business Planning' by Roger Bennet

If we consider the fact that we live in a society of organisations and that this is such an integral feature of our lives, it is surprising that we rarely consider what organisations are, their goals and how they are managed.

An organisation (be it a industrial company, private or government controlled firm; large, medium-sized or small company, national or multi-national company, charity, union, political group etc.), is a group of people who work together and co-operate in order to reach a specific set of goals. Organisations by working together can accomplish goals that an individual would be otherwise unable to reach.

The owners/managers of the organisation must decide on what the company's purpose is; its goals and

Protect society as a whole from business. Legislation such as the Fair Trading Act 1873, the Companies Act 1989 and the Competition Commission impose limitations and regulations on the manner in which companies can operate.

In general, new technology, automation in particular, has resulted in increased production with reduced labour costs. The development of the microchip and consequent computerisation has led to the explosion in the Communications industry. The down side can be seen in the increasing downsizing of organisations and a rise in the unemployment figures. The printing industry for example, has suffered due to the fact that even the smallest one-man business can now, with a simple PC produce its own brochures, leaflets, labels and stationary.

There are many theories about motivation and its applications in the workplace. There is Taylor's 'Instrumentality' theory, which states that people work basically for money. To increase an employee's motivation increase their pay. The problem with this theory is that this is a short-term answer and to sustain or increase motivation further, more money must be paid. The inherent flaw in Taylor's theory is that people work for other reasons as well as money.

Some common words found in the essay are:
Porter Lawler's, McClelland Maslow, Goal Setting, Sociological Environment, Sales Department, Leisure Centre, Community Rostel, Rostel Fragrances, Tactical Plans, Bennet Strategic, mission statement, affect company, sales department, secondary goals, motivate employees, customer service, nail polish, strategic plan, strategic plans, rostel fragrances, fast-dry nail polish, health leisure centre, stakeholders indirect stakeholders, department operational goals, environmentally friendly products,
Approximate Word count = 6756
Approximate Pages = 27 (250 words per page double spaced)