The next area I focused in my interview was to ask what characteristics make up a good listener. She stated that the first characteristic that needed to be present was empathy. Working with patients in a hospital, listening and empathizing with them are characteristics that are needed by all nurses she stated. Another characteristic that she believed that was a very important aspect of being a good listener was acquiring the skill of note taking. She said that this skill was obviously important in her profession but also in her everyday activities. She stated that, even when she is talking on the phone to an important individual, taking notes about the conversation was very valuable in remembering the discussion. Taking notes helps an individual to listen better by not putting all the pressure of the conversation solely on the ears and short-term memory.

Although being a good li

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Approximate Word count = 601
Approximate Pages = 2 (250 words per page double spaced)