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Troubleshooting

Sometimes you will run into the problem where two programs that are installed on your PC conflict with each other and refuse to run at the same time. It can be tricky to find the culprit, because you think that no other programs were running, so what could possibly conflict? You'd be surprised at how many programs are running on your PC right now. Take a look right now and be amazed. Push Control (Ctrl), Alternate (Alt) and Delete (Del) on your keyboard right now. You should now see a dialog box labeled Close Programs. In there is a list of some pretty funny looking names. Each one of those is a program running right now in the background. Didn't expect to see that many, did you? Two of the items listed here are always there, that is Explorer and Systray. Those are Windows components and they are supposed to be there. But everything else is a program running right now that could be a possible culprit for your software conflict. They get loaded automatically every time you start Windows.

There are several places where you can find out. Let's first look at your startup files. Go to Start/Run, and type Sysedit. In the resultin


The best approach is to make sure a possible suspect doesn't even load on startup. Windows 98 comes with a built-in utility that lets you control what loads when Windows starts. Start this utility by going to Start/Run, typing msconfig and clicking OK. You'll see a dialog with several tabs across the top. The last tab is labeled Startup. In here is a complete list of items that Windows loads automatically. Note the checkbox next to each item. Uncheck the first item, reboot, see if the conflict persists. If so, go back to msconfig, re-check that item, uncheck the next item and reboot. Repeat this procedure until you found the culprit.

To take this one step further, you can download a neat little program called Startup Cop at http://205.181.112.65/pcmag/pctech/content/18/08/ut1808.001.html. It not only lets you prevent programs from loading when booting, it also lets you create separate profiles so you can boot with only pre-defined applications running. This tool is especially helpful if you have Windows 95 which does not come with the msconfig tool.



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Approximate Word count = 2026
Approximate Pages = 8 (250 words per page double spaced)


  

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