„h SEEK FISRT TO UNDERSTAND, THEN TO BE UNDERSTOOD
We tend to rush into things and fix them up with good advice, rather take the time to understand the problem at hand.
„h READING AND WRITING, NOT LISTENING
Very few people have had training in listening and therefor use a listening technique. To interact effectively one must really understand the problem. Once the person feels you understand them then they start to open up.
„h LISTEN TO UNDERSTAND NOT TO REPLY
Most people listen to reply rather than understand meaning that they are either talking or getting ready to talk. When one person listens to another they are often relating the story to their own lives, past experiences or frames of reference.
Never really reach the 5th level of empathic listening, empathic meaning to really understand the other person both emotionally as well as
Once one has succeeded in understanding then one has to try and be understood. A person should be able to present his or her own ideas clearly, specifically, visually and very importantly contextually. Meaning in context of ones paradigms and concerns. It is important for people to believe that what you are presenting is what you really believe in and understand.
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