Delphi technique

A detailed Summary of Delphi technique


There are six factors that influence an individual's identity with a team and how the team fulfills their personal needs. The six factors are Member Similarity, Member Interaction, External Competition/Challenges, Somewhat Difficult Entry, Team Success, and Team Size.

Member similarity contributes to team cohesiveness, as people feel more comfortable with their own opinions when others have the same views. People are also more motivated to interact with other team members and find it easier to agree on team objectives when they are in a homogeneous group. This leads to a higher trust among members and less unnecessary conflict.

An increase in the amount of time a team spends together will encourage better communication between team members and thus will result in a higher level of team cohesiveness. The environment in which a team works plays an important roll in member interaction. This is why the physical layout of an office should be catered to the ease of communication between team members.

The cohesiveness of a team increases when faced with external competition and challenging objectives. Working with others in a threatening situation plays an important roll in reducing stress. Furthermore, team cohesiv


Group polarization is the tendency for teams to select a more risky strategy than they would have on their own. This is due to the fact that individuals feel less personally responsible for the decision if the strategy fails. Another reason that groups will make a more risky decision is because when one group member hears that another group member has the same extreme view, they are both reassured that their view could be correct. Furthermore, individuals who are not comfortable with the risky decision at first become more comfortable with it the more it is discussed within the group.

eness is felt to be higher when an individual feels a challenging task would be better solved with a group effort rather than working alone.

Constructive controversy is any situation in which group members express and openly discuss different opinions and consider alternatives to a problem. An example of this type of decision making process is a meeting held by the Toronto Olympic Committee in deciding what stadium design would be suitable to host the 2008 Summer Games.



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Approximate Word count = 1511
Approximate Pages = 6 (250 words per page double spaced)

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