As John spoke with the patient, he wrote pertinent information down, such as location, kind of atmosphere, payor source, activities she enjoyed, one that was near her daughter, a private room and one that would be Catholic or religious based. This discussion/interview resulted in a conversation that lasted about 15 minutes. When he felt he had collected enough information, he went to his office and began a search for possible facilities that the patient might like to live or stay (Swain).

The patient needed to reside in an extended care facility

Since all of the facilities were out of state, John then had to fax about 25 pages of information to each liaison and wait fo them to complete an assessment.

Phone calls were made to each facility to gather more specific information. During the conversation John determined that several of the facilities did not meet the criteria that the patient wanted. He asked questions like "What types of scheduled activities do you plan for your residents?" and "Where exactly are you located?". Since he was unfamiliar with the area the patient was looking at, he would ask them for a recommendation another facility that might fit the patient's needs (Kuhlthau) if he felt that their facility was inappropriate.

The patient met the criteria for appropriateness and in the end all of the nursing homes accepted her. She chose a facility (closure) that was fairly close to

Some common words found in the essay are:
Resource Guide, , Kuhlthau Carol, Swain Deborah, Journal Internet, Annual Conference, Proceedings Web, social worker, Software Agents, Zick Laura, conference proceedings web, ASIS Annual, annual conference proceedings, proceedings web, conference proceedings, annual conference, search process, asis annual, information search process, information search, asis annual conference, facilities patient, facilities meet,
Approximate Word count = 582
Approximate Pages = 2 (250 words per page double spaced)