Making the right decisions early on in the hiring process is key to the success of the company as well as the employee. The following pages will give you a scenario the problem that seems to exist with the scenario and a possible solution. I will attempt to give insight on how the situation can be rectified and also what could have been done early on, to prevent the situation from ever arising.

An employee holds a position with a company. There are little supervision responsibilities associated with the position. There is lots of data entry and clerical type work that needs to be done, much like a secretary. The employee has been with the company for approximately 3 years, doing about the same type of work.

Meanwhile, a management position comes available at the company that involves lots of supervision, management of data entry clerks and overseeing of a computer system that has just been implemented. It is important for the qualified person to have knowledge of the existing system in order to ascertain the differences of the new one and train new and existing users to the new system. The position also requires that the applicant have some supervisory experience. Tw

Upon her return from training, there is some testing on the new system that needs to be done to make sure that all of the necessary items are in place to ensure that the system runs correctly. This testing needs to be done by all managers of the company for each area. There is a reporting date and time for each area. The employee is trying to get caught up on all the work that was missed while she was away. She decided that testing could be put off until a later time and that she would report that testing had taken place. In reality, the testing never took place. This lapse in testing made a few other areas fall under standards and there was a major error that affected areas across the company offices. The employee was asked if testing was done and the response was yes. The employee determined that the work that was left while she was away was more important than the testing and therefore lied t make herself look good.

At this time, management is trying to rebuild their trust with their clients and current staff. They have set up a series of trainings for all employees in all areas. The training is specific to their individual duties. They have brought in specialists in their particular area to help walk them through their day-to-day responsibilities. A buddy system has been set up so that any new employee coming into the company can have someone who can show them the ropes and give positive reinforcement when needed. The above-mentioned problems that still exist in this company are slowly being fixed and employees are actually being trained to do their jobs successfully.

Times have changed so much, it is imperative that new employees have skills that go according with the changing technology and HR needs to know what that is. Because the company was moving in a new direction with a new computer system, were not prepared with the answers to some very important questions. For example, "does the qualified individual need to have the some computer knowledge, if so how much?" "Is supervision and training key to this new position?" Answers to these questions would have allowed management to do some research and answered those questions that would have gotten them the best candidate.

There are several problems in with this scenario. First of all, the human resources area did not have an updated job description for the current technology the company was using. Secondly, management did not know needs for the new position. The company hired an individual for a position that was set for failure. There was no evidence of assessing the current skills of their employees to see if they met the qualifications for the job. The company did not know what this new position needed in detail. Another major problem here is that that management did not step in to try and rectify the problem, knowing it existed. This sets the employee

Some common words found in the essay are:
Human Resources, ManagementMake Decision, San Francisco, Day Fridays, Francisco CA, human resources, job descriptions, management position, position company, performance appraisal, data entry, updated job, allowed management, documentation employee, management tried,
Approximate Word count = 1932
Approximate Pages = 8 (250 words per page double spaced)