Consulting Analysis
The current system that we have been working with is Undergraduate Business Advising. After doing some research we have found that there are a number of different problems with the current system. The main problem we have discovered is inconsistent information. One of the proposed solutions is an Undergraduate Business Advising website. The website will provide a way for advisors to communicate information to students more clearly and efficiently. It will also, in the same way, provide a way for students to access the information much quicker and easier. In addition, it will allow students to schedule appointments online. By offering this feature, we hope to increase the number of appointments and in turn decrease the number of walk-ins. Our goal is to decrease the amount of inconsistent information that students are receiving.Absolute Consulting was hired by the Undergraduate Business Advising Office to develop a web page to help enhance the advising process. We were approached by Monica Farrell to update the current process by integrating user-friendly tools on the web. Our role in the project was to gather information from students and faculty to determine what requirements are necess
degrees that are offered through the UMSL College of Business Administration. Students can also use it as a guide to determine which classes must be taken to satisfy the degree requirements. · increased trust and confidence in the advising system The VIRTUAL TOUR OF THE ADVISING OFFICE is a great benefit to prospective students who might be a little apprehensive about coming to a big college campus. These students can go to the website and take the virtual tour before they come in for their appointment. This could ease some of their concerns and make them feel more comfortable coming to the office for the first time. Lastly, a bulk email should be sent out to all students on the business mailing list. The email should be brief, but include a small description of the new website. The email should contain a link to the new website. This will give students the opportunity to check out the site and see the benefits that it offers. The email will also need to be sent to the faculty so they can use the site when attempting to help their students. This leads to step three of our solution. There should be more available appointment slots. To do this, the walk-in visits should be cut back. Many walk-in questions do not need an advisor to answer them. They are normally simple questions that could be answered by a FAQ section on an advising web page or a well-trained receptionist. If the question is more in-depth, it should be answered in an appointment visit. Otherwise, the advisor may feel rushed and ill equipped to handle the question. They will still answer the question, but since they were unprepared, they may miss an important detail that would otherwise change their advice. To keep up with students' expectations and to get feedback from the users, we recommend that advisor evaluation forms be made available for students. An advisor evaluation form is available in Appendix (?).
Some common words found in the essay are:
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Approximate Word count = 4131
Approximate Pages = 17 (250 words per page double spaced)
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