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· Have one conversation at a time. Listening to two things at one time means you can't hear or think about either one.
· Let others finish talking. To listen well, you must stop talking. Don't interrupt or put words in the other person's mouth.
· Don't be turned off by how others talk. Try to listen to wha a person says and not how he or she says it. It is easier to listen to some people that others.
· Make sure you heard right. If you didn't hear or don't understand what someone said, have them say it again. Ask them to explain it.
· Know what the other person wants. Ask yourself, Why are we talking? Is what they have to say important?
· Watch body language. Body language is a person's gestures, tone of voice, body posture, and facial expressions. It may say more than words.
· Listen to what the other person DOESN'T say. People don't like difficult situations. They may not look at you, use unnatural words, or pause a lot. if they do, ask questions to help them.
· Don't let "red flag" or "hot button" words throw you. Some words such as gay, abortion, and so on can upset us. This stops us from listening. When you hear things that make you mad or upset, try to listen anyway.
1. A good leader likes people--works with them, listens to them, works with groups;
2. A good leader is a good listener--followers like someone who listens to their opinion
Names mentioned in this term paper
Susan Marie Tomchak, Ralph A. Nichols, Adler, Leonard A. Stevens, Towne,
Organizations talked about in this essay
Keywords referenced in this essay
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