Types of Customers

A detailed Summary of Types of Customers


Being a server in a buffet restaurant, my job is to serve my customers. My duties include clearing the table and setting the table, serving beverage, and removing empty dishes from the customer's table. If I serve them well, they will be happy. If I serve them bad, they will be angry. I serve hundreds of customers a day. There are more customers during the weekend. Since each customer is different, each of them has different personality and different behaviour. The hardest part of my job is to please them all. No matter how bad a day I have or how bad their attitudes are, I still have to smile to them.

The hungry type: Customers of this type have one objective - to eat all they can eat. They want to fill up their stomach until it is completely full and no more food can be put in. Since they think they have large stomach, they often grab more food than they can actually


The impatient type: They think that the whole restaurant should serve them only. Especially at the busy hours in which many other customers are to be served, they always complain about the quality of the service. They cannot wait for an extra minute. These customers are selfish since they take away the service time that belongs to other customers.

In fact, every customer is unique. The behaviour of the customers varies directly with their education, cultural background, manner, social status and living style. Serving a polite customers is enjoyable than serving a rude customer. The customers may have bad attitude but the objective of a server is to satisfy the customers by providing good quality service. After all, customers are strangers who buy a service. It may be the only time in life to meet that stranger.

The irrational type: Customers of this type are strange.

Some common words found in the essay are:
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Approximate Word count = 595
Approximate Pages = 2 (250 words per page double spaced)

Category: English

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