TNA
TNA is a process of gathering and interpreting data for identifying performance problems and suggesting solutions. "Training needs analysis is a critical part of the training process. The TNA objective is twofold: to collect and evaluate information in order to find out what is being done now and what should be done now and later. We have no set procedure for performing a TNA, but the activities fall into three Stages (surveillance, investigation, analysis) and end with a report. The TNA concept provokes some problems within the organization, and the person sponsoring a TNA must cope with these." (Smith & Delahaye, 1998 p. 79)The fictive case scenario presented in this assignment will take place at The Slåbrock Nightclub in Skien, Norway, where I actually used to work as the security manager. Some trendy nightclubs in Skien have been forced to close its doors because of failing to control crime on the premises. As a well-repudiated security consultant, I get a call from Slåbrock Nightclub which have received multiple warning letters from the local authorities, threatening to revoke the club's liquor license and operating permit. The conclusion from this call is that I am to conduct a TNA, write a report and pre
Analysing the organizational data, I found that the clubs security plans/policies did not satisfy the safety- and security requirements given by the local authorities. The overall impression was that the clubs printed working instructions and security layout vas very vague and unstructured. It did not contain any instructions at all on how the bouncers were supposed to carry out their duties. The security manager reviled in the in-dept interview that the clubs policy was to give new bouncers an oral presentation on how the club management expected them to behave, and then to rely on their own common sense and physical instincts from there on. I will do this TNA according to the model presented in: Brian L. Delaheye & Barry J. Smith (1998) How to be an effective trainer, skills for managers and new trainers. (3d ed). Brisbane: John Wiley & Sons, Inc. In this phase I analysed and interpreted the data collected during the investigation.
Some common words found in the essay are:
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Approximate Word count = 1200
Approximate Pages = 5 (250 words per page double spaced)
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