S.A. Swim Schools is based at the indoor heated pools at the Minda Centre, Brighton and the Woodville Spastic Centre, Woodville that provide private and exclusive venues for the specialist teaching of swimming. The pools are temperature controlled at 32 - 33 degrees Celsius which is popular with children and adults. They provide an excellent venue for learn to swim, and other water activity programs, however the program does not include competitive swim squad training. There are no more than five children per class, who are taught by qualified swimming teachers many with years of experience.

It provides programs that progress through stages of development in a safe and logical manner. Individual progression, qualified swimming teachers, and well-maintained venues are guaranteed to customers and their children. SA Swim Schools does not issue certificates, as experience shows that they create more problems than they solve.

It adheres to the policies of the Australian Council for the Teaching of Swimming and Water Safety (AUSTSWIM) who provides training for swimming teachers throughout Australia, and provide clear National guidelines for pre

Collaborative change management is a teambuilding activity, which involves -

· Clarity - the goals or essential features of the adopted change need to be clear, as do the roles of the individuals involved.

The new changes to the organisation would need to be kept up to date in line with benchmarked schooling assessment and other recognised training techniques. The modern customer has a high

2. Evaluation & Assessment of Students

· Lack of implementation does not necessarily mean that there is strong resistance to change. A number of possible reasons could exist such as inadequate resources to support implementation or insufficient time has elapsed.

· You will need a plan that is based on the above assumptions and the factors known to effect implementation.

A review of the changes to SA Swim Schools should be made after the trial period has finished, and at other predetermined times. Management and Employees should be encouraged to participate. Open feedback channels help to foster trust amongst the employees and develop a transparent, open workplace. With these recommendations, SA Swim Schools has a better chance of developing a sustainable competitive advantage over its competitors, and have excellent employees who are motivated and satisfied by their work.

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Approximate Pages = 15 (250 words per page double spaced)