Conflict Resolution
Conflict management approaches used in my organization. As I started working for Lucent Technologies in 1998, the organization was on the rise and stocks were splitting as if the company was free from economic downfall. The organizational structure was evident and quite strong. Effective leadership was played out in all departments, and most importantly the morale of the subordinates as well as the management teams was at an all time high. Whether an hourly or salary employee the mood was always pleasant, micro management seemed non-existent. Weekly meetings were in place for every Lucent employee to share in their thoughts and ideas, but most importantly to share in the vision set forth by Lucent Technologies. These meetings not only inspired everyone but the doors were open for communication. When speaking of conflict resolution there seemed to be no better way of resolving problems than to talk about the problems. This always seemed to result in a win-win situation. The organization retains a valuable employee, and the subordinate retains his/her job reaching the same performance objectives. (Speaking as an occupational employee for the organization I work for) In light of recent world events and economic downfall,
Authoritative command, which I am experiencing at this present time, is not something myself nor my peers are very supportive of. This type of approach is often seen from the new management within the organization, but not with the veterans. When I see the management teams that have been around awhile, micro-managing and looking for reasons to fire the occupational employee my desire for production is greatly decreased. As a card-carrying member of the union, my theory to what is happening here is this: The organization is losing money daily, job security is non-existent, and there have been numerous layoffs. Middle management has been notified from the top-executives to continually release people until the organization is breaking even. Knowing that there are certain guidelines and agreements between the Union and AVAYA, The organization does not have the time to collaborate certain issues and chooses to practice the abuse of authoritative command. AVAYA Inc. is in desperate need of reorganization. As the availability of funds become less and less available to the organization, the efficiency and leading approach of management is becoming less and less effective. Top-level executives are putting the pressure on middle mana
Some common words found in the essay are:
Lucent Technologies, AVAYA Inc, Collaborating Compromising, Union AVAYA, , conflict management, authoritative command, lucent technologies, management teams, occupational employee, avaya inc, personal conflict management, middle management, conflicting situation, economic downfall, micro management,
Approximate Word count = 836
Approximate Pages = 3 (250 words per page double spaced)
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