Business VCE

A detailed Summary of Business VCE


Describe how the business communicates internally and externally.

A business communicates internally with staff members. Most employees have a desktop computer, which allows them to send and receive letters, reports, trading documents and other messages quickly and accurately. All documents can be stored on disks, which saves on filing and storage space. Email is used widely for internal and external communication because is it quick and reliable.

Fax machines are very popular for sending written documents, diagrams and pictures. As the fax machine is linked to the telephone line, it is a cheap, accurate and quick way of communicating.

If head office wanted to speak to a member of staff lower down the line, they would have to e-mail, write a letter, or send a memo. Where


Being friendly and helpful to the customers and public will make customers want to go there and buy the goods Adams provide. Adams has to build a relationship with its customers, so they are familiar and welcoming. Good communication between the staff at Adams and the suppliers is important so the orders are correct. Clear orders have to be made otherwise the suppliers could send the wrong things or the wrong amount.

ICT is used to communicate all over the world. E-mail, faxes, letters and telephone calls can get messages to anywhere in the world who has the ability to receive them. This is how different Adams stores based around Europe and the rest of the world communicate with each other.

How does communication help the company meet its business objectives?



Some common words found in the essay are:
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Approximate Word count = 528
Approximate Pages = 2 (250 words per page double spaced)

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