Daveport and Prusak use the example of telephone, noting that having a telephone does not guarantee or even encourage brilliant conversation.

What can information technology do in knowledge management?

What else are included in knowledge management?

What knowledge management can do in a organization.? (knowledge management gives advantage of compertitive.

What knowledge management needs? (which is include information technology)

For a good knowledge management , information technology is not the only thing we need. There are planty thing we need to use in knowledge management.

Information technology is a essenslalg equipment (of the knowledge management.

The term 'knowledge management' is slippery one. Like its cousins 'information' and ' document', there are many ways to think about knowledge management. In simple language KM is an effort to capture not only explicit factual information but also the tacit information and knowledge that exists in an organization, usually in the minds of employees in order to advance the organization's mission. Explicit information includes reports, briefing papers, the

Much of what has been touted as knowledge management sounds very much like database development or information management: collecting documents; storing them; providing directories, search mechanisms and links; creating lists of experts; etc. (Davenport, 1997). KM, however,has some distinguishing characteristics that separate it from the more traditional ways of dealing with data and information. Knowledge , higher than data or information in the intellectual 'food chain' (Barlow,1994;Davenport and Prusak,1998; Haechel and Nolan, 1993), requires human experience and analysis, As Davenport and Prusake (1998, P.5) say, ' knowledge derives from minds at work'. The knowledge that employees have can include their ' competencies, skill, talents, thoughts, ideas, intuitions, commitments, motivations, and imagination' (Harari, 1994,p.57). Knowledge relates to how well people do their jobs, how they interact with customers or clients, and how they monitor and adjust methods for getting the knowledge work done in the highest quality way. There is no doubt that the knowledge management trend has been influenced by the total quality movement and other business improvement strategies. How can workers develop the shared visions proposed by Peter Senge(1990), for example, or operate consistently as learning organizations without the ability to share knowledge with each other?

KM involves blending a co

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Approximate Word count = 944
Approximate Pages = 4 (250 words per page double spaced)