Working as a College Program Student.

            

            

            

            

            

            

             How This Internship Related to Illinois State University.

            

            

             Which Classes Would Have Enriched My Experience.

             A. Foreign Language Classes.

             .

             V. Now It"s Time To Say Good-bye . . . .

             VI. Appendix.

             A. Brand Essence.

             B. Custodial Host Hostess Responsibilities.

             C. Seminar Objectives.

             D. College Program Activities.

             D - 1. Marketing Organizational Chart.

             D - 2. Marketing Department Seminar.

             D - 3. Independent Studies.

             V.

             1.

             WHAT WALT DISNEY WORLD REPRESENTS.

             I worked in several capacities while I was down in Disney World. I will address each of.

             these categories as I discuss the different areas in which I gained considerable knowledge from my.

             experience. Let me first describe the company for which I worked. .

             Walt Disney World is a very successful entertainment industry, but the corporation offers.

             much more than simple entertainment in order to entice guests to make the trek from all over the.

             world to visit the Disney Theme Parks. The Walt Disney World Corporation has a detailed brand.

             essence, located in Appendix A, which lays out the company"s plan to provide the very best in.

             guest service and entertainment. .

             I worked as a Custodial Hostess in EPCOT, a theme-park based on the discoveries of.

             mankind. This was the most internationally minded theme park, and I was exposed to.

             innumerable different cultures and languages - - it was a priceless experience. .

             WHAT I DID AND HOW I LEARNED.

             Traditions and Discovery Day.

             One of the most important ways to provide excellence in guest service and entertainment.

             is to make sure all cast members are working towards the same goal after receiving the same.

             preliminary training. In order to facilitate this behavior, newly-hired cast members go through.

             two separate days of training. The first day is called Traditions, where cast members learn about.

             traditions behind the Disney name. The next day of training is called Discovery Day, in which.