The role of the leader should be much more than what it is in many companies, and therefore it is important to look at the problems that leaders face when it comes to information technology. Most of these problems come about from what was mentioned above - individuals that are too technology-minded and do not take the time to explain things to leaders and others that might not understand some of the technical terminology, but would certainly understand what is needed and what they should have. A system can then be designed around that, but many individuals that work with and understand technology do not look at this type of issue.

             Leadership, however, is not the only issue. The outsourcing of many companies to other countries is also one of the main problems for many companies that feel that they need to expand and need cheaper labor to do so. The plight of the American worker is something that has been lamented throughout history for various reasons. Some of these reasons were really more significant than others, and some of the reasons were simply complaints that the workers felt that they could get away with. However, outsourcing is somewhat different than just a workers' complaint. The reason behind this is that outsourcing affects so many different people for various reasons. From the poorly-skilled immigrant that is desperate for a job to the corporate executive that loses his job because there is no longer anyone for him to supervise, outsourcing can affect almost everyone. .

             Those that use outsourcing companies do not have to pay these temporary individuals the same type of salaries that they would pay to keep their full-time workers, nor do they have to pay them any type of benefits. Many people are concerned that outsourcing might cost them their jobs that others wonder if outsourcing is simply a trend that is passing through. Many business owners are also asking themselves whether outsourcing actually works and whether the company that they own should offer services that are outsourced or contract out some of their departments for outsourcing.